Through our web store, personal data or personal data is processed.

Privacy and Cookie Statement

Chesterfield.com attaches great importance to the careful handling of personal data. Personal data is therefore handled and protected carefully by us. We comply with the requirements of the privacy legislation. This means, among other things, that we:

  • Specify our purposes clearly before processing personal data, through this privacy statement;
  • Limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • Ask for your explicit consent to process your personal data in cases where your consent is required;
  • Take appropriate security measures to protect your personal data and also require this from parties processing personal data on our behalf;
  • Respect your right to provide your personal data on request, to correct or delete it.

Chesterfield.com is the responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose at the web store Chesterfield BV. We advise you to read this carefully. If you have any questions or want to know what we keep of you, please contact Chesterfield.com.

Order processing

When you place an order with us, we use your personal data to process it properly. We may then give your personal data to our delivery service to deliver the order to you. We also receive information about your payment from your bank or credit card company.For this we use your email address, telephone number, IP address, invoice address and address details. We do this on the basis of your consent. We keep this information until your order is completed. We keep certain customer data longer in connection with the legal retention obligation. Disclosure to third parties We work with certain companies that can receive the above-mentioned personal data from us.

Contact form

With the contact form you can ask us questions or make requests. For this we use your invoice address, address details, telephone number and email address. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response. Disclosure to third parties: We work with certain companies that can receive the above-mentioned personal data from us.

Location data

If necessary for the service, we can collect location data (GPS) from you. Your consent is asked for at the time itself. These (location) data can also be stored and processed by the provider of navigation/maps software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no control over this. So always read the privacy statements of the relevant provider.

Advertisements

Our web store displays general ads. We do not keep personal data with this, so we don't know if you like it. Disclosure to other companies or institutions With the exception of the partners mentioned above, we will not give your personal data to other companies or institutions under any circumstances, except if we are legally obliged to do so (for example if the police demands this in the event of suspicion of a criminal offense).

Statistics

We keep statistics about the use of our webshopIn our web store social media buttons are included. This allows the managers of these services to collect your personal data.

Cookies

Our web store uses cookies. Cookies are small files where we can store information so that you don't have to fill it in all the time. But we can also see that you visit us again, when you visit our web store for the first time, we will show a notification with an explanation about cookies. We will then ask for your agreement for the use of these cookies. You can disable the placement of cookies via your browser, but some things of our web store will no longer work properly.

Google Analytics

We use Google Analytics to keep track of how visitors use our web store. We have not allowed Google to use the obtained Analytics information for other Google services. We do not let Google anonymize the IP addresses.

Security

Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

  • Access to personal data is shielded with a username and password
  • The data is stored separately, shielded upon receipt
  • We take physical measures such as locks and safes for access protection of the systems in which personal data is stored
  • We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is shielded when you enter your personal data
  • We keep logs of all queries for personal data

Data Protection Officer

We have appointed a so-called Data Protection Officer. This person is responsible for privacy within our organization. Our Data Protection Officer is called Lämmert de Jonge and can be reached by email at l.dejonge@chesterfield.com for all your questions and requests.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately. Inspection, modification and deletion of your data.

If you have any questions or want to know which personal data we have from you, you can always contact us. See the contact details below. You have the following rights:

  • Get an explanation of which personal data we have and what we do with it
  • View the exact personal data we have
  • Have errors corrected
  • Have outdated personal data deleted
  • Withdraw consent
  • Object to a particular use

Please note that you must always clearly indicate who you are, so that we can be sure that we do not change or delete data from the wrong person.

Submit a complaint

If you feel that we are not helping you in the right way, you have the right to submit a complaint to the supervisor. This is called the Personal Data Authority.

Contact details

Chesterfield.com
Hoendiep 208
9745 ED Groningen
The Netherlands
info@chesterfield.com